Introduction
Welcome to Neahtid! We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and protect your information in compliance with major regulations such as the GDPR (Europe), LGPD (Brazil), and CCPA (USA).
Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, job title, and company name.
- Usage Data: IP address, browser type, operating system, and pages visited on our website.
- Cookies: Tracking technologies to enhance your browsing experience (see our Cookies Policy).
How We Use Your Information
Your data is used for the following purposes:
- To provide IT services and support.
- To improve our website and services.
- To send marketing communications, with your consent.
- To comply with legal obligations and enforce our terms of service.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Marketing Data: Retained until you opt out of marketing communications.
- Account Data: Retained for the duration of your relationship with us and as required for legal or regulatory purposes.
- Usage Data: Retained for analytics purposes for up to 24 months.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- GDPR: Right to access, rectify, erase, restrict processing, data portability, and object to processing.
- LGPD: Rights to confirm existence of processing, access data, correct incomplete data, and anonymize or delete unnecessary data.
- CCPA: Rights to know, delete, and opt out of the sale of personal data, as well as non-discrimination for exercising these rights.
To exercise your rights, please contact us.
Third-Party Services
We may share your data with third-party service providers to facilitate our services, such as payment processors, analytics providers, and email marketing platforms. These providers are contractually obligated to protect your data.
Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security system is entirely foolproof, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or contacting you directly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.